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Hosted Solutions

Your own Virtual Receptionist.
Direct your calls to different areas of your business with the Cloud PBX Auto Attendant. This is your virtual receptionist. Simply create your recording and then setup the call flow, like “press 1 for sales, 2 for accounts or 0 to speak with someone in our team”. It’s so easy to do.

Setup a call queue.
If you have higher volumes of inbound calls you can have these queued until your agents are available. You can let callers know where they are in the queue and anticipated wait times. You have full control of how you set this up in the Cloud PBX.

Feature-rich IP Phones
  • Excellent voice quality with SILK
  • Simple workflow design and usability
  • Clear, intuitive and easily recognizable menus
  • Integrated sidecar with presence indicators
  • Dedicated call transfer button
  • Unique Boss-Admin functionality
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Advanced features
High value features are available to you at any time via your Cloud PBX and all you have to do is set them up. You can configure these for your entire account or for individual numbers only. Take advantage of the features in the Cloud PBX today.

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Music on Hold
Upload your music or messages and make being on hold interesting and fun for your callers.
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Call Recording
Record individual calls or set to record all calls by default. Perfect for audio contracts and agreements.
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Virtual Receptionist
Direct your callers easily through your IVR or Virtual Receptionist. Easy to configure.
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Voicemail to Email
Get your voicemails sent directly to your email so you can pick up on any device, any time.
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Host an audio conference and create a virtual room to talk with a group of people.
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Call Queuing
Route your callers to a call queue until an agent is free to take their call.
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Simultaneous Ring
When you receive a call your work phone, mobile and home phone can all ring simultaneously.
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VCaller Privacy
Choose whether to make anonymous calls by blocking or replacing your own Caller ID.
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Presence & BLF
Enable your line so that others can monitor your line status for Presence and Busy Lamp Field functionality.